Terms of Service
These Terms of Service (the “Terms”) are a legal agreement between you and Yovida (Pty) Ltd (“Yovida”, “we”, “us”, or “our”). They govern your use of our mobile applications, our website at yo-vida.com, and any related content, features, and services we offer (together, the “Services”).
By downloading, installing, accessing, or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use the Services. If you are under the age of majority where you live, you may use the Services only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.
2. Health & wellness disclaimer
The Services are not medical advice. Our apps and content are designed to support general health, wellness, relaxation, and mindfulness. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and they are not a substitute for professional medical, psychological, or other healthcare advice, diagnosis, or treatment.
- Always consult a qualified healthcare professional before starting any new health, fitness, breathing, or wellness practice, especially if you are pregnant, have a medical condition, or take medication.
- Stop any activity immediately if you feel pain, dizziness, faintness, or discomfort.
- Do not use audio or breathing exercises while driving, operating machinery, or in any situation where your full attention is required.
- Never ignore professional medical advice or delay seeking it because of something you read or heard in the Services.
- If you are in crisis or think you may have a medical emergency, contact your local emergency services immediately.
3. Your account
Some features may require you to create an account. You agree to provide accurate information, keep it up to date, and keep your login credentials confidential. You are responsible for all activity under your account. Tell us promptly at info@yo-vida.com if you suspect unauthorised use.
You may delete your account at any time from within the app (where available) or by following the steps on our account and data deletion section.
4. License to use the apps
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use our apps on devices that you own or control, solely for your personal, non-commercial use and as permitted by the usage rules of the app store you downloaded them from.
You may not: copy, modify, or create derivative works of the Services; reverse engineer, decompile, or disassemble them (except where the law expressly allows); rent, lease, sell, sublicense, or redistribute them; remove any proprietary notices; or use them to build a competing product.
5. Acceptable use
You agree not to:
- use the Services in violation of any law or regulation;
- harass, threaten, abuse, or harm others, or post content that is unlawful, hateful, obscene, or infringing;
- attempt to gain unauthorised access to the Services, other accounts, or our systems;
- interfere with or disrupt the Services, including by introducing malware or placing an unreasonable load on our infrastructure;
- scrape, crawl, or use automated means to access the Services without our written permission;
- impersonate any person or misrepresent your affiliation with anyone.
6. Your content
If the Services let you create, upload, or store content (such as journal entries, notes, or preferences), you keep ownership of that content. You grant us a limited license to host, store, process, and display it solely to operate and provide the Services to you. You are responsible for your content and confirm you have the rights to share it.
7. Purchases & subscriptions
Some features may be offered as one-time purchases or auto-renewing subscriptions. Prices are shown in the app before you buy.
- Billing. Purchases made in our mobile apps are processed by Apple (App Store) or Google (Google Play), and are subject to their terms and payment policies. Payment is charged to your app store account when you confirm the purchase.
- Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours before the current period ends.
- Free trials. If a free trial is offered, any unused portion is forfeited when you purchase a subscription. Unless you cancel before the trial ends, you will be charged automatically.
- Managing and cancelling. You can manage or cancel subscriptions in your device's account settings: on iOS under Settings › [your name] › Subscriptions, and on Android in the Google Play Store › Payments & subscriptions › Subscriptions. Deleting the app does not cancel a subscription.
- Refunds. Refunds for app store purchases are handled by Apple or Google under their refund policies. We cannot issue refunds for purchases made through those stores. Nothing in these Terms limits any refund rights you have under applicable consumer law.
- Price changes. We may change subscription prices. We will give you advance notice as required by the app store and applicable law, and you may cancel before the change takes effect.
8. Intellectual property
The Services, including all software, text, audio, images, graphics, design, and the Yovida name and logo, are owned by Yovida or our licensors and are protected by intellectual property laws. Except for the limited license in these Terms, no rights are granted to you.
If you send us feedback or suggestions, you allow us to use them without restriction or compensation to you.
9. Third-party services
The Services may integrate with or link to third-party services (for example, Apple Health, Google Health Connect, or payment providers). Those services are governed by their own terms and privacy policies, and we are not responsible for them. Your use of them is at your own risk.
10. App store terms
Apple App Store
If you downloaded an app from the Apple App Store, the following also applies:
- These Terms are between you and Yovida only, not Apple Inc. (“Apple”). Yovida, not Apple, is solely responsible for the app and its content.
- Your license is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing.
- Apple has no obligation to provide any maintenance or support services for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Yovida's responsibility, to the extent not effectively disclaimed under these Terms.
- Yovida, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
- If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, Yovida, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with any applicable third-party terms of agreement when using the app.
- Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
Questions, complaints, or claims about the app should be directed to us using the details in Contact us.
Google Play
If you downloaded an app from Google Play, your use is also subject to the Google Play Terms of Service. These Terms are between you and Yovida only, not Google LLC (“Google”). Google is not responsible for the app or its content, and if there is a conflict between these Terms and the Google Play Terms of Service with respect to your use of Google Play, the Google Play Terms of Service apply.
11. Termination
You may stop using the Services at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Services. Where reasonable, we will give you notice. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.
12. Disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that they will achieve any particular health or wellness outcome.
13. Limitation of liability
To the maximum extent permitted by law, Yovida and its directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Services. Our total liability for any claim relating to the Services is limited to the greater of (a) the amount you paid us for the Services in the 12 months before the claim arose, or (b) USD 50.
Some jurisdictions do not allow certain warranties or liabilities to be excluded or limited, so some of the above may not apply to you. Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud.
14. Indemnity
To the extent permitted by law, you agree to indemnify and hold Yovida harmless from claims, damages, and expenses (including reasonable legal fees) arising from your misuse of the Services or your breach of these Terms.
15. Governing law & disputes
These Terms are governed by the laws of the Republic of South Africa, without regard to its conflict-of-law rules. Any dispute will be resolved in the courts of the Republic of South Africa, unless the mandatory consumer protection laws of your country of residence give you the right to bring proceedings in your local courts. Nothing in these Terms limits any rights you have under the Consumer Protection Act 68 of 2008, where it applies, or under other consumer protection laws that cannot be excluded by agreement. Before starting formal proceedings, please contact us so we can try to resolve the issue informally.
16. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you through the app or by other reasonable means before they take effect. The “Last updated” date above shows when these Terms were last revised. Continuing to use the Services after changes take effect means you accept the updated Terms.
17. General
These Terms, together with our Privacy Policy, are the entire agreement between you and Yovida about the Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
18. Contact us
Yovida (Pty) Ltd
Email: info@yo-vida.com
Website: yo-vida.com